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| Meet Our Team | |||||||||||
Meet Our Team Your Minute Menu team includes experts on the Food Program, child care, software, networking, and more. Let us worry about the technology, so you can worry about more important things -- like making sure children are fed the best meals possible. Support Team Mia Cooper – Receptionist. Mia helps answer and direct customer calls and questions, and otherwise helps make sure the trains run on time in our offices. If you've ever got an urgent issue, let Mia know and she'll make sure you get to the right person to help you immediately. Chris Clark – Director of Training. Chris travels across the country to train Sponsors and Providers on everything they need to succeed in the CACFP with Minute Menu. Before joining Minute Menu, she worked as a CACFP coordinator with agencies in California, and also helped design a CACFP management system used by several agencies in California prior to Minute Menu. Jenny French – Support Team Leader. Our customer support supervisor works tirelessly to ensure that every customer need is addressed. She comes to us from Deloitte, where she oversaw an accounting system used by thousands of companies, and we’re lucky to have her expertise. Betty Gardner – Support Specialist and Lead Tester. Betty comes to us from a Sponsoring agency in Wyoming, and before that she was a family child care provider. Her knowledge of the operating issues Sponsors face, combined with the cheeriest disposition any of us have ever seen, make her a great resource for our clients. Dawn Hamilton - Senior Implementation Specialist. Each new Sponsor that starts on Minute Menu goes through quite a big a change, and Dawn is there to help every step of the way. She has personally helped over 100 new agencies get started with Minute Menu, and previously worked with a Sponsoring agency in Austin, TX, so she knows exactly how to help Sponsors get what they need when they get started with Minute Menu. Christine Lampson - Office Manager, Resident Spanish Linguist. If you ever have a question about a forms order, a food chart, or any billing issue, Christine will help you every step of the way. In addition, Christine helps us develop all of our spanish language provider training materials, and has helped us developed a spanish language version of our WebKids e-claiming system, and all the reports that go with it. Pam Medvec - SkyHill Support. Pam helps any Sponsoring organization that only supports e-claiming using the SkyHill ECM, and also helps agencies new to Minute Menu from our merger last year with SkyHill Software. Alice St John - Executive/Sales Assistant. One of the newest members of our team, Alice helps speed up the process of purchasing Minute Menu in all it's forms. She also works on specialized marketing campaigns and affiliate programs. Isaac Undlin - Provider Support Specialist. Any family child care providers that run into troubles or who just have some questions to ask about Minute Menu Kids turn to Isaac for help. He fields an extremely wide range of questions, ranging from the technical to the practical. He's been answering questions from child care providers for years, and helps a huge number of providers get exactly what they need, every day. Jim Van Someren - Epay Support. If a family child care provider or parent has any questions with electronic billing, Jim works to ensure those questions are answered in their entirety, and as quickly as possible. Development Team Our developers work non stop to make sure that your Minute Menu product works the way you need it to, and that any changes you request (or that become required because of state of federal regulatory action) are implemented. They're dedicated to your success. Our full time team members include: Jacob Copsey Diane Davis Dave Evans Gloria Lopez Jonathan Reeder And we periodically extend this team with a few additional developers for specific projects. Administration Natalie Clark - CFO. Natalie has worked with Minute Menu since 1997, helping ensure the company stays around for the long term while contuing to be able to serve the Food Program -- a task that is not particurally easy, as we all know that administrative resources in the Food Program and child care in general are quite limited (and Minute Menu's fees are likewise very low). In addition to financial management, she heads up all marketing, customer account management, and coordinates our Annual Minute Menu Training Conference. Tom Clark - CEO. Tom co-founded the company in 1993, and oversees the company's direction. Like everyone here at Minute Menu, he's ready to roll up his sleeves to help our customers be as successful as possible. As such, he even works as an on-site trainer, visiting Sponsors in person to help make sure that their staff are effectively trained and that they are able to use Minute Menu to boost their program integrity while reducing their operating costs. Michael Morath - COO. Mike oversees most day-to-day operations of the company, making sure that all of our products are specifically tailored to best meet the needs of our customers, and that all our staff remain dedicated to providing the highest quality of support. He's dedicated to the food program, working most of his waking hours to help Minute Menu's customers succeed, but he also remains active in his community. He's a volunteer "Big" with Big Brothers Big Sisters (and encourages everybody to be the same), and engages in a variety of other community service activities. For one example: click here to check out a blog from his recent mission trip to help orphanages in India. |
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