Great Technology & Great Training

What truly makes Minute Menu a great product is not just the product itself. In truth, you can have the greatest software in the world installed on your computers, but if your staff doesn't know how to use it, then your computers are glorified paperweights.

With Minute Menu, you get training and support that is as top notch as the software itself.  Our staff includes former sponsors and a former provider, with tremendous expertise in the CACFP and child care.  Our team devotes itself to being expert on all the regulations -- including federal regs, state CACFP regs, and state licensing regs.  And we truly engage with each of our clients:  we try to understand your existing business processes while helping you adapt to the changes that Minute Menu will bring.  In fact, we have a detailed new client orientation process that we follow with each new customer -- working with you every step of the way to help you become completely successful with Minute Menu.  Transitioning to an automated system as comprehensive as Minute Menu takes time and patience -- and it's a major undertaking for any organization -- but we work with you every step of the way to ensure you craft appropriate goals and timetables, and help follow thru to ensure those goals and timetables are met.

Our team of 15+ people are dedicated solely to meeting the needs of our Sponsors and their providers.  Our support team answer calls and emails every Monday thru Friday, 9 to 5 central time.  Beyond our support staff, we have over 400 pages of documentation that includes details on every aspect of the software, information on training your providers, and even best practices discussions based on what we've learned from the roughly 300 Sponsors that we already work with.  We even offer an annual training conference, for sponsors and state agency staff, that covers not just the software, but also detailed discussions on CACFP operating best practices unrelated to Minute Menu -- including how to improve the success of your outreach activities. 

The value of the support we provide to our customers can't be overestimated -- imagine what would happen if you used software to pay providers and something went wrong within the 5 days regulations give you to cut checks to those providers after you receive funds from the state!  If you choose a software vendor that is just one person, what happens when that person isn't available that week?  Or what if they decide to stop supporting the software entirely?

All software has bugs -- even Minute Menu will have the occassional glitch.  The difference with Minute Menu is that you can always count on our team to be here when you need us, and to remain completely dedicated to your success.  Since 1993 we have been completely dedicated to the Food Program, and there is no other place you can turn that has similar resources or a proven track record of success.

And our customers rave about the support we provide.  Here's what one of our Sponsors, Valerie from Oregon, said after we helped answer some questions related to food processing rules: "Thanks for helping with the food list-it's amazing what a difference it makes having it fine-tuned and letting the program do most of the work. We LOVE Minute Menu-I haven't had a day when I regretted choosing MM."

For more information, contact us and we can send you a full interest packet describing the software in detail.  Or click here for a basic demo of some program features.