Author: Michael Radigan

  • Important Information Regarding Your Minute Menu HX Database

    Important Information Regarding Your Minute Menu HX Database

    Minute Menu HX is now compatible with SQL 2008.  SQL is the Microsoft database product that Minute Menu HX uses to handle the data you input into Minute Menu HX, and SQL 2008 is the most current version of that software.

    Our records indicate that your agency may currently be using full SQL 2000 for your database.  As part of upgrading Minute Menu HX to SQL 2008 compatibility, we will have to stop supporting SQL 2000 as of June 15, 2012.  SQL 2000 and 2008 have some conflicting technical features that make supporting both versions impossible for us in the long term.  We will be dropping support for SQL 2000 in the release following the June 15 deadline.

    To check your version of SQL, you can simply login to Minute Menu HX, click on ‘Help’ >> ‘About Minute Menu HX’. If the SQL Version is showing anything starting with an 8 (for example SQL Server Version: 8.11.1234), you are still using SQL 2000.

    If you currently have the full version (paid) of SQL 2000, then you will need to purchase an upgrade license.  Fortunately, non-profit agencies are eligible for deep discounts on software licenses. We have listed options for purchase at the end of this email.

    If you are currently using either Windows 2000 or Windows 2000 Server on any of your computers that run the Minute Menu HX application, you will also need to upgrade your operating system before you upgrade to SQL 2008.  If you have a database-only server (does not run the Minute Menu HX application but only hosts the database), you should be able to continue using Windows 2000 Server on that database-only server.  However, we do recommend that you upgrade that server’s operating system if possible.

    We will be sending out technical details, including instructions and links to technical resources, in the next few weeks. Also, we are happy to discuss the SQL upgrade with your IT representative.  If your IT representative will be contacting Minute Menu Technical Support, please make sure that you call ahead and make an appointment with our support staff so that someone will definitely be available to assist you while the IT rep is on site.  While we are happy to help with SQL upgrade questions, we cannot assist you with your Windows operating system upgrades.

    We recommend that you begin planning for this upgrade as soon as possible.

    Full SQL licenses are necessary for most mid- to large-size agencies.  Our research indicates that the following company offers the best price on this license:

    www.ccbnonprofits.com

    Consistent Computer Bargains

    800-342-4222 x120

    Contact: Kevin Rochol

    You can also try Tech Soup, though they are not always consistent with allowing CACFP agencies to purchase and are a bit higher priced.

  • Electronic Payments for Child Care Available with Minute Menu Kids Pro

    Electronic Payments for Child Care Available with Minute Menu Kids Pro

    It’s the day parents are supposed to pay their family child care provider and some providers worry: Will the parent forget their checkbook? Will the parent tell me she’s run short of cash and ask me to accept payment later? Will the check bounce?

    Getting paid on time is one of the child care industry’s biggest headaches. No one likes to wait until the next day, next week or their customer’s next paycheck to be paid for services they provided last week. Yet having to approach your customers for timely payment is often more awkward than the wait.

    There is a new service to help you with this aspect of your business. Minute Menu Systems in partnership with ReliaFund Inc. now offers you the ability to collect payments from your parents electronically. This service is offered through Minute Menu Kids Pro: The Online Business Software for Family Child Care Providers available from Minute Menu.

    Here’s how it works. The provider fills out a short application within Minute Menu Kids Pro.  Once approved the provider sets up parent accounts which will allow the parent to login into a website called ChildCarePay.com.

    Once logged in the parent will be able to view their invoices and make electronic payments from their computer each time a payment is due. You and the parent can also set up an automatic payment plan weekly, biweekly, or monthly. The amount of the payment will then be electronically deposited into your checking or savings account.

    Tabytha Luikens, a family child care provider from Savage, Minnesota cares for children in families where one parent drops off their child and the other parent picks up. Too often the parent picking up would forget to bring the checkbook or not remember that it was their turn to pay. So she was eager to start using the electronic payment plan available through her Minute Menu Kids Pro software program five months ago and she loves it.

    “It simplifies my life and reduces the time and money I spend traveling to my bank each week,” she said. When she presented this plan to her families, six of her current seven regular clients immediately signed up and are very happy with it. The seventh client was not interested. Tabytha set things up so that she is automatically paid on Monday of each week. To meet this goal the payments are taken from the parent’s account the previous Tuesday

    These electronic transactions are private; neither you nor the parent has access to each others bank account information. The system uses the highest level of Internet security, the same used by typical banking and financial e-commerce sites.  Electronic payments are made through the same Automated Clearing House (ACH) standard that the federal government has used for more than 20 years to deliver payroll and social security payments.

    Direct payment benefits you as a provider:

    • No more late payments and awkward payment reminders.
    • Improved predictability of your cash flow.
    • Fewer trips to the bank to make deposits.
    • Allows you to transition your clients from hourly payments to a weekly retainer.
    • Providers can change the amount of the payment as often as they want.
    • Provider will know sooner if the check bounces.

    Direct payment also benefits your clients:

    • It’s convenient and saves times as well as the embarrassment of forgetting a payment.
    •  Allows parents to match payment of child care fees to their payroll cycles.
  • Managing Reviews

    Managing Reviews

    You can start entering all of your monitoring/site review visits into Minute Menu CX starting this month.  The sooner you start managing your “Reviews” (as we call them) in Minute Menu CX, the sooner you can take advantage of all the features the program has to offer (that you’re already paying for anyway, so why not!?!).

    Before you start entering the Reviews into Minute Menu CX, you’ll need to get each Monitor added to the program by going to Administration>>Manage Sponsor Staff. Make sure you put a check mark in the “Monitor?” box on that screen.  After the Monitors have been added to the program, you’ll want to assign each Center a Monitor on the Oversight Tab of Manage Center Information (you’ll see a list of names in the “monitor” dropdown box).

    To enter a review, go to Tools>>List Reviews OR you can click the shortcut button on the right side of the screen (the yellow folder with magnifying glass).   Next, select a center from the “Select Center” dropdown box at the top.  To add a Review for that center, click the [Add] button.

    Click below to watch a demonstration/training video on Entering Reviews.
    Click here to view the HELP documentation for Monitoring/Reviews.

    Once you start tracking Reviews in Minute Menu CX – the program will keep track of the “Next Visit Due” date.  To see the next visit due date, look at the “Oversight” tab of the Manage Center Information screen.  A date will automatically populate that field after the first visit is recorded.  The program knows (per policy R.1.) how many reviews are required per year and will set the “Next Visit Due” date accordingly (i.e. if 3 reviews are required per year, the program will set the Next Visit Due date for 4 months after the review date).

    To PLAN reviews, go to Reports >> Reviews >> Review History + Status Report.  For more information about this report, see page 4 of the Help document.

    Print the Review Summary Report to TAKE with you to site visits.  To print this report, go to Reports >> Reviews >> Review Summary Report.

    Once centers start entering their attendance information into Minute Menu CX – the review data will be cross referenced with their claim.  If the number of children present noted by the monitor do not match the number of children claimed at the time of the visit, Minute Menu CX will provide you with an error message on the Office Error Report to notify you of the discrepancy.

    Will your Monitors be entering the Reviews in themselves or will one main person be doing it?  Also, how many monitors do you have?

  • Sponsoring Centers 101

    In recent years, as the number of family child care providers participating in the CACFP has steadily declined, Sponsoring organizations have come under intense financial strains. Caseloads and administrative dollars have dropped while regulatory requirements have increased. Meanwhile, the number of centers interested in and eligible to participate in the CACFP has steadily increased. So many Sponsors have begun to look at the possibility of sponsoring unaffiliated centers (that is, centers that are not legally owned by the Sponsor itself) to offer a new funding stream.

    In truth, making the jump from sponsoring homes to sponsoring centers is natural. The move represents the perfect opportunity for Sponsoring organizations to further their missions of helping to improve the quality of child nutrition, because it builds on the expertise family child care Sponsors already have in the CACFP and applies that expertise to child care centers that need the help. And federal legislation encourages this idea – the Agricultural Risk Protection Act (ARPA) has provisions that specifically address organizations that sponsor unaffiliated centers, which means that any previous state agency prohibitions against sponsoring unaffiliated centers are no longer valid. Additionally, USDA has recently hosted workshops at conferences specifically encouraging Sponsors of Family Child Care Homes to begin sponsoring centers.

    However, while much of the Food Program expertise Sponsoring organizations already have is very useful, it’s important that agencies making the move from family child care to child care centers understand some of the key differences between sponsoring homes and sponsoring centers. This article is meant to highlight some of those differences, but the regulations are complex and there are lots of little details, so this is only meant as a generalized introduction. For more details, don’t hesitate to give us a call at Minute Menu (as we offer solutions for agencies sponsoring centers as well as homes). But as an introduction, the primary areas of difference include:

    • Free / Reduced / Base determination per Child
    • Administrative Reimbursement
    • Blended Rate Calculations per Center
    • Menu Production Records
    • Receipt / Expense Tracking
    • Non Profit Food Service Tracking
    • Management Issues

    Free / Reduced / Base Determination Per Child

    Homes are classified as Tier 1, 2, or Mixed.  Centers are effectively all “mixed” – with each child being classified as Free, Reduced, or Base (also referred to as Paid or Denied) based on the child’s income or categorical eligibility. Every child must have an enrollment and income eligibility application filled out, and then each child is appropriately classified.

    Both non- and for-profit centers can participate in the CACFP. But with for-profit centers, specifically, they can only participate if 25% of their enrollment is Free or Reduced. So for each of your for-profit centers, you must evaluate the percentage of Free/Reduced children enrolled each month to ensure that it stays above this 25% – and if it doesn’t, that center can’t claim that month.

    Administrative Reimbursement

    Centers get paid based on the mix of Free / Reduced / Base children they have, so the more Free children being claimed, the higher the reimbursement rate. Likewise, the more meals claimed (as opposed to snacks), the higher the reimbursement for that center.

    As a sponsor of unaffiliated centers, your administrative reimbursement is based solely on the center’s reimbursement. You are allowed to keep up to 15% of the center’s reimbursement for administrative purposes.

    This means that, unlike family child care homes, not all centers are created equal. A large center with a high percentage of Free (or Reduced) children claiming breakfast and lunch will supply much more administrative funds than a small center with mostly Base rate children serving only snacks. Obviously, all of these centers, and their children, will benefit from the training and other benefits that you can provide them. But to maintain appropriate financial viability with your agency, it’s important that you find the right mix of large and small centers.

    Blended Rate Calculations Per Center

    Each state has its own method of determining how, precisely, an individual center’s reimbursement is calculated.  Many states use “actuals” to determine reimbursement – meaning that each month, if a Free child was claimed for 10 breakfasts, that counts as 10 Free breakfasts for that center’s claim, and the total number of Free, Reduced, and Base breakfasts is maintained separately and those counts are multiplied by the reimbursement rates published for Free, Reduced, and Base breakfasts. Using actuals tends to be the easiest to describe, but it’s the hardest to track and count accurately – especially without some form of automation.

    Other states use a “blended” rate calculation. In this case, percentages are determined based on the number of Free, Reduced, and Base children that are enrolled, and then those percentages are applied to overall meal counts for each meal/snack. There are many tricky parts here, though. Exactly how are those percentages calculated and applied to the claim?  Does a child that isn’t claimed in a given month still count as enrolled?  Do I recalculate the blended rate for each center each month? Does the state reimburse based on a single blended rate for all centers?

    It’s important to get to the bottom of your state’s exact method for calculating reimbursement, and sometimes it’s very difficult to do this. For Sponsors that work with Minute Menu, we do this research for you.

    Menu Production Records

    Unlike homes, many states mandate that centers keep full menu production records. This effectively means that the centers must record quantities of food served.  Exactly what quantities are required varies from state to state. Some states don’t require any quantities. Others require only that the center document the per serving requirement. Others require that the center only make an effort to plan the quantities required ahead of time. Others want to know exactly how much food overall was served.

    But beyond the record keeping requirements, centers really do benefit from training in this area. It’s a bit easier for a family child care provider to figure out how much to cook for 6 children than it is for a center to figure out how much is needed for 60. So you should work with your centers to help them plan better meals, including the quantities that must be prepared.

    Receipt / Expense Tracking

    Unlike homes, you must keep track of the amount of money centers are spending in the operation of their food program. In fact, agencies will cross reference certain big ticket food items – like Milk – on receipts to ensure that enough food was ordered to satisfy the amount of food the center said they served. Most agencies do this during their reviews of those centers, but some will also do it as part of their monthly claim process.

    Non-Profit Food Service Tracking

    Every center that participates in the CACFP must operate a non-profit food service program (even if the center itself is a for-profit center). Basically, this means that the expenses that you track for the center, including food, labor, and any pro-ration of utilities or other overhead, must add up to more than the amount the center receives in reimbursement. This doesn’t have to be the case every month, but it generally has to be the case over a 3 month window. So you must monitor this, and where you see centers getting in trouble in this area, you must work with the center to resolve the problem (typically by encouraging them to purchase higher quality foods).

    Management Issues

    The above areas highlight some of the big picture differences between sponsoring centers and sponsoring homes. There are many other specific regulatory details that you’ll need to be aware of, as well. But it’s also important to consider some of the general management issues you may face. Is your staff completely swamped, or will they be able to handle the transition? Do you have a monitor that will be able to work closely with the centers? Are you committed to a very aggressive training program – both of your staff, and when your staff work with centers? Do you have an information system that can make the management and processing of all this data possible? (And as a plug for our agency:  Minute Menu does offer a system to sponsor centers, along with a system to sponsor homes, that addresses all of a Sponsor’s key responsibilities).

    Making the plunge into centers is a big step, and a very important decision. But it can certainly be worthwhile, as it can help improve the quality of child nutrition in your community while help improving your agency’s financial solvency. I would encourage any Sponsoring agency to consider it seriously, but as always, look before you leap!

  • Introducing ChildCareInfo.com

    ChildCareInfo.com is our way to give back to you!  You have given us such great success and we wanted to say thank you.  We released a survey to providers to find out what might help them and we released one to you to see how we could help you.  Therefore, ChildCareInfo.com was born.  We have been developing this free community and resource site since August and will be officially launched in April.  Our mission with this site is to bridge the gap of communication in the child care profession by enabling child care professionals, organizations and parents to interact with one another, building a cohesive knowledge base through information sharing and ultimately making that information easily accessible to the child care community as a whole.  These are some of the ways we are going to achieve our mission:

    1) a “craigslist” for child care (Child Care Classifieds)

    2) a “Network” which is like a Facebook focused only on child care.  This will be live next week!!!!

    3) a “Child Care Directory” which includes providers, associations AND all of your information so it is easy for child care providers to find your information.  Send us your websites and contact information so you can be the first listed!  This will go live in April!

    4) information about CACFP in an effort to educate all people that touch child care about CACFP and its importance in the quality of child care

    5) a place for Sponsors to communicate with each other and share all of the new and wonderful things are you doing.  We want to feature you and the great work you are doing for excellence in child care.  (You  have to be registered as a sponsor to view this page)

    6) provide free web resources and professional skill information focused on you and your needs as well as child care providers

    7) make it easier for you and your providers to find relevant state and federal information and web pages

    Those are the highlights but there is so much more!  We are excited to share this resource and provide an opportunity for CACFP to be featured in the child care community among the other organizations that are trying to reach the same goals, excellence in child care!  This site is dynamic and is meant to be built with the community that is using it.  Please share with us your thoughts, ideas and perspectives.  We want to create a resource that you want to use, it is for you after all!

    Don’t forget to send us your websites and contact information so we can place you in the directory!

  • Minute Menu Assists with CNIPS State Upload System in CA

    Over the past two years, Minute Menu has collaborated closely with the California Department of Education to greatly reduce the headache associated with the Child Nutrition Information and Payment System (CNIPS) rollout for both sponsors of family child care providers and child care center organizations.  Much of our work was behind the scenes with the state, to help ensure that sponsors would not have to manually enter information into the new CNIPS database.  We are grateful to the state for giving us the opportunity to assist them on ways to streamline the process.  And the state has also provided us with a way to ensure Minute Menu customers can automatically upload claim and provider/center data each month… saving time for our customers each & every month.

    We have also worked closely with reviewers and auditors in the state to help them answer questions about specific reports and software best practices, and have provided training to the state agency as well.  Many thanks and much kudos to the state agency, and the sponsors and center organizations who’ve worked closely with us and the state throughout this process.  This kind of collaborative process goes a long way toward helping everyone achieve the mission of feeding kids with lower administrative costs.  For those in other states who would like our assistance with similar information systems projects in those states, or would like similar training for state agencies, please let us know.

     

  • Meet Lori Johnson: Professional Online Claims Booster!

    Early this year, Lori Johnson joined us as our new Junior Implementation Specialist. She’s part of a team that works to make sure that both new and existing clients get the most out of their Minute Menu HX software.  Since January Lori’s been working hard with sponsors just starting on Minute Menu HX to get them going and to get their providers claiming online as fast and as problem-free as possible.  She’s been doing a fantastic job, and we wouldn’t expect anything less.  Before Minute Menu Systems, Lori worked for a CACFP sponsor in Indiana that has a phenomenal 96% of their providers claiming online!  Lori was a big part of achieving that feat and loves sharing her experience with other sponsors and strategizing with them over how they can increase their online claiming percentages, too.

    Recently Lori has also started working with sponsors who already use Minute Menu HX to help them create plans to move even more providers online.  We’ve helped sponsors achieve 10-20% increases in just a few months, even if your agency already has online claimers.  If your agency is interested in working with her, she’d love to hear from you, too!  Give Lori a call at 972-671-5211 or email her at lori@minutemenu.com.

  • Child Nutrition Reauthorization Needs Funding

    The House bill for Child Nutrition Reauthorization (H.R. 5504) has been approved, but NONE of the increases in CACFP funding are going to go into effect unless Congress now finds a way to fund them!  This includes a $5 across-the-board bump in monthly sponsor admin rates, an additional meal each day for providers, and expanded tier 1 status in rural areas.  However, unless our Representatives figure out how to pay for these much-needed funding increases, they won’t make it into the final law. As FRAC and the CCFP Roundtable have recently reminded us, it’s Congress’ job to find the money for this.  They need to know that we’re paying attention and that Sponsors and Providers want the money that the President promised!

    Right now, your Representatives and Senators have returned home for their summer recess.  This is the time when they’re supposed to connect with your community, and find out what the voters in their districts want for our country.  Until mid-September, they’ll be in their local offices, which are probably within easy driving distance from your own office.

    What better time to drop in and chat with them about the impact that increased admin funds and provider reimbursement will have on your local community? They’d love to hear how many voters will be directly impacted, how many of those food reimbursement dollars will be spent directly in your home district, and how good a site visit to a provider’s home would look for them on the evening news.  And right now, they may not even know that the CACFP exists, much less how important it is to the health of our nation’s children!

    Even if you don’t visit their offices, call in! If you’re lucky, maybe you’ll get to talk to them directly, or more likely you’ll talk to one of their staffers.  You can bet that most of their staffers either have children in childcare or were in childcare themselves not so long ago.   Tell them about your agency and the good work that you do—they’ll be interested!  Let them know you’re right down the street, and how many providers in their district you work with, maybe even how many parents in their district have children on the CACFP. You’re bound to get their attention, and it’s definitely worth a shot!

    The House of Representatives bill is the only one that includes the admin rates bump, but “pay-go” rules prohibit the bill from being passed unless our Representatives first establish how they’ll pay for it.  So remember, when you talk with them it’s THEIR job to figure out where the money comes from, what we want to remind them is that American children’s health is too important to play politics with.  Right now they’re proposing cuts to the SNAP program (formerly Food Stamps) to pay for child nutrition, so if this subject does come up, you might want to appeal to their compassionate nature to dump this very bad idea for funding!

    Your Senators and members of Congress are just people, like you and me—and so are their staffers and office workers.  Don’t be intimidated out of participating in the democratic process and making Child Nutrition Reauthorization happen!  Register your support for a FULLY FUNDED H.R.5504 today!

    They don’t know how important the CACFP is unless we tell them!   Take 15 minutes and call! CACFP Sponsors and Providers are the BEST ambassadors that the food program has!

    Go to the CCFP Roundtable’s website (www.ccfproundtable.org) and click on Advocacy for a great list of resources: find your congressperson, sample letters, and instructions on how to visit your representatives!

  • Inexpensive UPS Unit Can Save You Hundreds of Dollars

    Few of us expect a power outage, but all of us should be prepared for one.  A UPS unit—“uninterruptible power supply”—is an inexpensive piece of insurance that your computer shouldn’t be without!  When the power goes out, these units provide battery power that can give you the extra few minutes of computer up-time to safely close your programs and turn the computer off until the power comes back on.

    If your computer loses power and your software programs aren’t properly shut down, you already know you’re going to lose any unsaved work.  However, if you use programs like Minute Menu HX that access databases and store data—there is also a huge probability that data already saved into your database will be lost or corrupted if the computer loses power while the database is in use.  We have had several calls from customers who have lost data—and valuable work-time during claim—because the power went out and their computer wasn’t hooked up to a UPS battery backup!

    The same thing can happen with a power surge, which can not only cause your computer to shut down unexpectedly, but may also cause expensive damage to your computer or any other electronic device—even ruining them entirely.  UPS units can also protect from these power surges much better than a power strip can, adding an additional layer of security for your hardware and software investments.

    UPS units can be found at almost any office supply store, most electronics stores, and even at big box stores like Wal Mart and Target.  If you don’t already have all of your computers on battery backups—including your database computer/server, doing so as soon as possible will protect your hardware and your data!  If you need help selecting the right UPS for your office, please email tech support at hxsupport@minutemenu.com. We’d much rather spend the time helping you prevent data and hardware loss than helping you recover from it!

  • Merging Provider Accounts & Importing Children into Minute Menu HX

    Do any of your providers use 2 separate Minute Menu Kids accounts—1 to submit their claim and a different account to use the Pro invoicing and tax tracking features?  We can help combine the accounts so that providers only have to use 1 login for everything—and their personal accounting data remains private.  Also, if a provider comes on to your program and already has a subscription to Pro—either because they bought it themselves or it was purchased by another sponsor on their behalf—we can help import their child information into your system and save the provider additional data entry time.  (Please note, we cannot import children from incoming providers who only used the free WebKids version.  They have to have the Kids Pro system with child data that belongs to them, not to their former sponsor, in order to import the children.)

    The process of combining the accounts is called “merging.”  And merging can have its pluses and minuses.  The huge advantage is that providers don’t have to do double entry into 2 systems to keep their accounting and food program records.  The one consideration before merging is that historical menu & attendance data on the provider’s side may be lost.  The sponsor’s data—what you have in your system—will replace any menu & attendance data that the provider may have recorded under the 2nd login.   So, when a provider wants to merge accounts, just refer them to tech support.  We can evaluate both accounts and determine what old data (if any) they will lose.  We also have the provider give us approval before we do the merge and advise them to archive their old data on paper before it is removed in the merge.

    When a provider comes to your agency and already has a subscription to Pro, we can import the child data from their Pro billing records into your Minute Menu HX database.  If we do this import, all children will import in Pending status.  You will then need to do a one-time “cleanup” to temporarily activate and then withdraw any duplicates that you may already have entered into your Minute Menu HX database and any children that the provider no longer has in care.